Roofing Frequently Asked Questions
We receive a number of frequently asked questions at D&G Roofing Contractors regarding various roofing subjects from what type of shingle to use, to how to file an insurance claim. If you have any other questions that are not answered on this page, please contact us and we’ll be happy to give you more information!
Please click here to review D&G Roofing Contractors’ Basics section which highlights some of the most common problems which could cause you to need a new roof. If you think you may have damage, please call us. Our professional Project Managers can perform a free 10-point inspection that will provide a detailed assessment of your roofing and confirm whether or not you need to take additional action. Click Here to schedule an appointment.
Sometimes, but it is not recommended. D&G Roofing Contractors’ standard operating procedure is to completely remove existing roofing prior to installing a new roof. Asphalt shingles can often be applied directly over existing roofs without the necessity of tearing off the old roof. However, new shingles cannot be properly applied over hard or brittle materials, uneven surfaces for nailing or roof decks with warped, rotted, or unsound support. In these circumstances, the material should first be replaced or repaired. Also, many manufacturer’s warranties apply only to shingles applied directly to decking or felted decking and some local ordinances forbid re-roofing over two or more layers of shingles. If a home already has been shingled several times, it is important to first determine if the roof deck can support another layer of shingles before undertaking any re-roofing project.
These asphalt shingles are approximately three times as long as they are wide. Different textural and lighting/shadowing effects can be achieved with strip shingles depending on the number, shape and alignment of the cutouts. Laminated Shingles (Architectural or Dimensional Shingles) – These, unlike standard 3-tab, or strip shingles, which are single layer in design, a growing number of shingles are multi-layered or "laminated." Interlocking Shingles - As the name suggests, interlocking asphalt shingles are individual shingles that mechanically fasten to each other, and are used to provide greater wind resistance. Large Format Shingles - Generally rectangular or hexagonal in shape, these shingles do not utilize cutouts or tabs. Click here for more detail and pictures of the various options.
D&G Roofing Contractors is an Owens Corning Preferred Contractor as well as a Contractor for Tamko and primarily uses their product lines. Please click here to view the color options available. Other manufacturers have a similar array of colors to choose from. Your project manager has tremendous experience in helping customers select the right product and color based upon their preferences, architecture, and budget. He will have sample boards from multiple manufacturers for you to review and select products and colors.
Proper attic ventilation is one of the least understood concepts in residential roofing. The National Roofing Contractors Association (NRCA) suggests the amount of attic ventilation be balanced between the eaves and ridge. The intent of a balanced ventilation system is to provide nearly equivalent amounts of ventilation areas at the eave/soffit and at or near the ridge. For a balanced ventilation system to function properly, approximately one-half of the ventilation area must be at or near the ridge. Ridge vent is an extremely economical, efficient, aesthetic, and durable option for providing this ventilation. Your D&G Project Manager can review with you in more detail the various venting options so you can make a well-informed decision.
Your job will be placed on our service schedule immediately upon signing of your contract. Usually, your job will be started within 2 weeks. Once started, most jobs can be completed within 1-3 days, weather permitting. D&G Roofing Contractors will never leave your job until it is finished, except for poor weather. Our goal is to minimize the impact to your daily routine, so we strive to finish as quickly as possible while maintaining exceptional safety and quality standards.
Each insurance company is different. Once you have confirmed with your D&G Project Manager that you have a potential claim, you will need to contact your agent or adjuster. D&G Roofing Contractors will be happy to facilitate that on your behalf. The D&G Project Manager will work with you to collect all the necessary information to file a claim. He’ll even assist you with filling out the required paperwork as appropriate. He can even meet with your adjuster to help facilitate the claims process. Our job is to make the process as quick and painless for you as possible.
The total cost for a new roof is dependent on many factors – size of home, height, shape and pitch of roof, type of shingle selected, etc. Your project manager will work with you to present various options and costs to best fit within your budget. D&G Roofing Contractors always provides a line-item proposal that outlines in detail the various elements required to complete the job. There are never any bait-and-switch approaches and no surprises.
D&G Roofing Contractors offers a number of payment options to make it as easy as possible on you, the customer. We accept payment in the form of cash, check, money order or credit card. In some locations, we are able to offer customer financing customer financing through our financial business partners. Your Project Manager can go over all of these options with you at the time of agreement.
D&G Roofing Contractors stands behind our work 100%. For complete re-roofs or new roof installation, we provide a 5-year material and labor warranty. Depending on the material selected, the manufacturer will likely have extended warranty terms on the materials themselves. For repairs, each situation is unique and not always warrantable. Your project manager will review this with you when he presents your proposal.
D&G Roofing Contractors will obtain any necessary permits as required by your local building codes and/or ordinances.
D&G Roofing Contractors’ commitment is to protect your most important investment and, of course, weather plays a key role in this. Our project manager keeps a watchful eye on the weather and directs our crews accordingly. We segment the work into sections that we are confident we can complete before the weather impacts the installation. We won’t leave this job at any point until a section is complete or we have taken full measures to ensure your roof is leak free during the installation process.